FAQ

Q: Full-screen black screen, distorted screen, inaccurate colors, or software crashes?

A: Please contact aftersales@qs-tech.com via email. The Datang after-sales service team will help you solve the problem.

Q: What is Datang's global service network like?

A: Yes, Datang has established seven service outlets in its global service network, including Los Angeles in the USA, Atlanta in the USA, Dubai in the UAE, Denmark in the Nordic region, Belgium in Western Europe, and Melbourne in Australia. This year, we will further expand our global service network to make services more convenient.

Q: How long does it take for Datang's service to be delivered?

A: Datang promises to provide timely services: 95% of issues can be solved within 1 hour, and appointments can be made within 48 hours. Our hotline is available 7*12 hours, and calls will be answered within 10 seconds.